Central Blind
Rehabilitation Center
Hines VA Hospital
PO Box 5000 (124)
Hines, IL 60141

Phone: 708-202-2272
Fax: 708-202-7949
hinesbrc@med.va.gov

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Central Blind Rehabilitation Center (CBRC) at Hines, Illinois

Outcomes

Outcome #1

The overall goal for Blind Rehabilitation Service is to make training available within 120 days for an approved application. Currently, the continuous increase in the number of applications received make this high priority for the service.

Current average waiting times for regular blind rehabilitation program is 65 weeks and for CATs is 31 weeks. In order to address the increased need for Blind Rehabilitation training, a nationwide initiative has been implemented to reduce the waiting times for services. This initiative authorizes VIST coordinators to refer applications to other Blind Rehabilitation Centers or if available to contract for services in the veteran’s local area. This has resulted in a decrease in waiting time for CATs from 50 weeks during FY05.

Outcome #2

The CBRC program strives to maintain very high overall levels of veteran satisfaction. Each veteran is provided an exit interview and asked the same 10 questions that focus on the following: individualization of the program, appropriateness of length of stay, and presentation of subject matter as it relates to each veteran’s needs and goals.

The response rate is well in the 90th percentile for all 10 questions.

FY 2005 Veteran's Program Evaluation Upon
Discharge From Blind Rehabilitation